FAQs

  • In order to get the most of your online classes make sure your setup includes:

    1. Comfortable Space: 2m x 2.5m is ideal, with your PC or tablet on the floor, positioned 1.5m to 2m away from you

    2. Good Lighting: so I can give you proper feedback. Make sure your device is facing a wall and not a window, otherwise there may be too much reflection to see you!

    3. Minimum Tech Requirements: you’ll need a stable internet connection, a relatively modern device and an up-to-date browser (for more details please read the T&Cs).

    If you have any worries I can share more guidance and information with you once you book your class!

  • The online sessions run for 45 minutes.

    The In-studio sessions run for 60 minutes.

    Each of them comprise a warm-up, a main phase and a close-down.

    The warm-up phase is a very important part of the session to activate the body's muscles and prevent future injuries, so please make sure you arrive on time to your class.

    If there is anything you’d like to discuss, please arrive 5’ prior to the start to avoid any delays and allow the class to flow. Alternatively, if it’s not pressing, we can always discuss following close-down.

  • This is a free session that runs for 30 minutes and may be taken in private or small groups, in-studio or online and either in English or Spanish - depending on your preferences.

    It is available for everyone who is new to their Pilates journey and is interested in gaining a deeper understanding of this method and its principles, before getting started.

    If you are a curious person I absolutely recommend this class to you. It will be very useful as it provides key information to make you aware of what Pilates practice entails. It will also equip you with the tools you need to connect your mind with your body in each practice. If you are reading this, you are already more than 50% there!

  • Follow the link on the “Choose a path” page that says “See classes and schedules” to access the booking system:

    Once in, select the category you are after: “Sessions Online” or “Sessions In-Studio” depending on your preference. You can then choose the type of session by pressing “Book”.

    A calendar will pop up, featuring all the available slots. Pick your time slot and press “Select and Continue”, or you can choose to “Select and add another time” to book multiple sessions in one go.

    As you proceed to the checkout page you’ll be prompted to complete your personal details and make the payment.

    Just to let you know: Pressing “Select and make recurring” will allow you to repeat sessions, but please bear in mind that in order to get the 20% discount for block-bookings you will need to buy a package going through the “Block of Sessions” category at the start. You can then redeem the sessions using a code in the checkout page.

  • Follow the link on the “Choose a path” page that says “See classes and schedules” to access the booking system:

    Select the category “Block of Sessions” or “Tailored Plans”, then choose a pack that fits your preference. Once you “Add to Cart” you can proceed to the checkout page and complete the transaction.

    Upon purchasing a block of sessions or tailored plans you will be saving 20% on the listed prices.

    Once you complete your payment, you will receive a confirmation order email, containing the link to directly schedule your block of sessions or your tailored plan.

    You may book all of them at once or redeem them one at a time, within the validity period of 8 weeks, which will be shown on the receipt.

  • Upon making your first booking you will be prompted to register your details.

    By creating an account, you will be able to access and manage all your bookings seamlessly on the booking system, allowing to make changes and cancellations.

    You will also be shown the remaining sessions on any blocks you purchased, as well as their expiration date of each block.

  • This is not a problem at all. We all have hectic lives and sometimes need to re-schedule. However, it’s important to respect each other’s time and commitments, so a 12-hour cancellation policy applies. Refunds may also apply within specified timeframes.

    Please refer to the Terms and Conditions (T&Cs) on the page for further details.